We have decades of experience in working with law firms, it’s all we do. Our role is to make your life and the management of the firm’s cash flow as easy as possible. We are on your side and all our solutions have been designed to be intuitive, open, up-front and add value. We adopt the same approach with customer care. We lead by following our clients 24 hours a day 5 days a week.
We strive to understand both the firm’s and the team’s needs, indeed we aim to add value in areas you might not know you needed.
We pride ourselves on delivering solutions and are relentless in our pursuit of excellence.
Our systems and processes are built to create consistently great customer experiences across the whole of your firm. Our team know what good service looks like and what is consistently expected of them. They are experts and they love what they do, are proud of their reputation for getting it right and are accountable for building our world class solutions.
The Minisoft promise to you
1. Installing new solutions can be daunting, but we are on your side and you can trust us to make the process as easy as possible, regardless of the size of your firm, releasing you to concentrate on what is important.
2. Our experts care and we will be open, sensible, friendly and deliver the right results.
3. We work for you and will give you our full attention, keep you fully informed and work tirelessly to provide solutions and solve issues.
4. We care what you think, will listen and most importantly, will act on what you say. We want to make both our products and service what you want.
Please put us to the test, we genuinely enjoy a challenge.
“The beauty of ARCS 2G is the flexibility it gives us in relation to collection processes”
DWF LLP
“This system gives us the ability to adapt and develop it to meet our current and any future bespoke requirements and will enhance the efficiency and effectiveness in the way that we manage our revenue and lock-up cycles”
Gowlings WLG
“MiniSoft understood our business needs and worked closely with our PMS provider to ensure that key fields could be introduced to ARCS to allow the team to operate well”
Foot Anstey
“The process from initial system testing to the final live implementation phase was successfully delivered within a four month period”
Irwin Mitchell LLP
“We were attracted by the simplicity and ease of installation, as well as the professional, transparent and high quality service provided”
Gowlings WLG
“Very impressed with speed of response and technical ability of support desk”
Foot Anstey
“Everything from a technical standpoint seems to have gone very well”
Steptoe & Johnson PLLC
“The customer support offered by Minisoft is excellent”
Ogier
“Onsite training was well delivered, engaging but more importantly, ensured that the team was wellequipped with all the necessary skills and knowledge to increase productivity”
Irwin Mitchell LLP
“Our trainer was knowledgeable, efficient, and gracious. Post upgrade assistance has been excellent”
Frost Brown Todd, LLC
“Our firm has been using ARCS for a number of years. With our recent upgrade and additional inhouse training, we have found that ARCS continues to be a valuable collections tool for us”
Gray Plant Mooty
“Flexible functionality to allow a very tailored and firm bespoke system and can be adopted to suit the needs of a many changing business environments”
Barclays Wealth
“The implementation of the ARCS system at Ogier has been instrumental in our efforts to reduce our client debt levels”
Ogier
“ARCS has become our friend and indispensable collection partner”
Orrick Herrington & Sutcliffe LLP
“Very happy with the new software. There are many new features and capabilities. Support has been awesome. I highly recommend the new software”
Coblentz Patch Duffy & Bass LLP
“The ability to retrieve data from this single source prevents the loss of information and shortens response time. These are the keys to success or failure in collecting accounts”
Hall, Render, Killian, Heath & Lyman, P.C.
“My users are excited about being able to create their own automatic processes and reports without having to be that technical”
Fowler White Burnett
“Many important improvements to our collections process”
Moore & Van Allen, PLLC
“We are extremely pleased with the new system”
William Fry
“The new system brings vast improvements in user functionality and engagement. We had previously considered alternative systems, but none were able to offer us the level of functionality and flexibility that ARCS gives to law firms”
Charles Russell Speechlys
“The Outlook integration is well done and the interface is very intuitive”
Fowler White Burnett
“I am sold on the software’s ability to import emails and attachments from Outlook. Archiving client, attorney and collection communication via e-mail as well as document scans in ARCS creates a comprehensive repository for our collections data. I believe the ability to retrieve data from this single source prevents the loss of information and shortens response time. These are the keys to success or failure in collecting accounts”
Hall, Render, Killian, Heath & Lyman, P.C
“We have been using ARCS in conjunction with Elite since 1992. It has been a reliable platform with increasing functionality available with each update in its various versions.”
Robins Kaplan L.L.P
“We are very happy with ARCS. It is easy to use, quick and reliable. We use it all day long”
Orrick Herrington & Sutcliffe LLP
“The ARCS application was instrumental in our effort to recover a backlog of receivables, and remains an important part of our on-going AR collection process.”
Kimball, Tirey & St. John LLP
“Very happy with the new software. There are many new features and capabilities. Support has been awesome. I highly recommend the new software”
Coblentz, Patch, Duffy & Bass, LLP
“I have found ARCS to be a useful tool to assist me with my accounts receivables, with first rate support and backup!”
Carey Olsen Group Services Limited
“This software is nothing short of phenomenal"
Withers Bergman, LLP
“We are very happy with ARCS. It is easy to use, quick and reliable. We use it all day long”
Orrick Herrington & Sutcliffe LLP
“ARCS has given the opportunity to our credit team to improve efficiencies within our credit operations”
Foot Anstey
“Very user friendly, and allows drilling down for details at either the client, matter, or invoice levels to be viewed very quickly”
Moore & Van Allen, PLLC
“After personally using the system for approaching 20 years it is continually keeping up to date with new technology and user requirements”
Barclays Wealth
“We have worked closely with MiniSoft for years, we have found them to be a valued partner and a great resource. They are always willing to go the extra mile and we depend on them.”
Dykema Gossett PLLC
“ARCS is user friendly, easy to navigate through and to run reports. This product is very useful in my day to day collection efforts. You can keep track of virtually everything you do for a client and keep the attorney up to date as well.”
McNees Wallace & Nurick
“ARCS 2G is user friendly, easy to navigate through and to run reports. This product is very useful in my day to day collection efforts. One of my favorite features is creating a notification and emailing it to the client and attorney all in one step, as well as attaching the notification directly to the client’s account. Another is the auto process, which allows you to run a process based on user-specific criteria. This process comes in handy when doing a mass mailing such as 120-day, 150-day, or 180-day past-due letters, as well as year-end push letters. You can keep track of virtually everything you do for a client and keep the attorney up to date as well.”
McNees Wallace & Nurick
“ARCS gives us the capability to log and review collection notes for our clients easily and efficiently.”
Thompson Coburn LLP
"This new partnership with Minisoft and its ARCS3 collection software will allow our firm to further enhance our cash management workflow while maintaining financial diligence."
Polsinelli
Polsinelli